Right Networks
Multi-User, Multi-Server, Anywhere, Anytime

Support

You can review the system requirements for accessing our hosting service here.

You can review common questions asked by users of our hosting service here.

If you are a Right Networks customer, contact us with your support questions. Please have your customer identification information ready when you call.

Downloads

  • Remote desktop software for Right Networks is built into Windows XP SP3, Vista and Windows 7. If you have an older version of Windows or a non-Windows computer, you can download remote desktop software here: Windows XP SP2, Windows 2000 and older, Mac OS X.
  • Download printer drivers for Windows here and for Mac here.
    The Windows printer driver requires Microsoft .NET available here or through Windows Update.
  • To update your Internet Explorer settings to make Right Networks a trusted site and to enable our ActiveX controls, download this iesettings.reg file, click "Run", "Yes", then "OK".
  • If you encounter a "License Protocol Error" when trying to connect to your remote desktop, download this licenseprot.reg file, click "Run", "Yes", then "OK".
  • If you encounter a certificate error when trying to connect to your remote desktop, download this rootsupd.exe file, click "Run", "Yes", etc.
  • Download a free evaluation of Sophos Anti-Virus here.

Billing and Payments

  • Update your billing contact and/or payment information here.

Remote Support

  • If you are on a call with a Right Networks support representative and you've been asked to start a remote support session, click here.

Tools


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