Support

You can review the system requirements for accessing our hosting service here.

You can review common questions asked by users of our hosting service here.

If you are a Right Networks customer, contact us with your support questions. Please have your customer identification information ready when you call.

Downloads

Remote desktop software for Right Networks is built into Windows XP SP3, Vista and Windows 7. If you have an older version of Windows or a non-Windows computer, you can download remote desktop software here: Windows XP SP2, Windows 2000 and older, Mac OS X.
Download printer drivers for Windows here and for Mac here.
The Windows printer driver requires Microsoft .NET available here or through Windows Update.
To update your Internet Explorer settings to make Right Networks a trusted site and to enable our ActiveX controls, download this iesettings.reg file, click "Run", "Yes", then "OK".
If you encounter a "License Protocol Error" when trying to connect to your remote desktop, download this licenseprot.reg file, click "Run", "Yes", then "OK".
If you encounter a certificate error when trying to connect to your remote desktop, download this rootsupd.exe file, click "Run", "Yes", etc.
Download a free evaluation of Sophos Anti-Virus here.

Billing and Payments

Update your billing contact and/or payment information here.

Remote Support

If you are on a call with a Right Networks support representative and you've been asked to start a remote support session, click here.

Tools

Premium Support Log In

Premium Support requires you to log in. If you are interested in purchasing Premium Support, contact us.