You can view help and support videos to complete
various tasks within Right Networks here.
If you forgot your username or password, you can request a reminder
email or reset email here.
You can review the system requirements for accessing
our hosting service here.
You can review Frequently Asked Questions asked by users
of our hosting service here.
If you would like to enable users to login to Right Networks directly from your
website, we've explained how to do so very easily
here.
If you are a Right Networks customer, contact us with your
support questions. Please have your customer identification information ready when
you call.
Downloads
- Remote desktop software for Right Networks is built into Windows XP SP3, Vista and
Windows 7. If you have an older version of Windows or a non-Windows computer, you
can download remote desktop software here: Windows XP SP2, Windows 2000 and older, Mac OS X (newer Intel-based), Mac OS X (older PowerPC-based).
- You are able to login to your Right Networks Hosted Desktop using Microsoft's Remote Desktop Connection application which is built into Windows XP, Vista, and Windows 7
using this link. Instructions for connecting via the Remote Desktop Connection application are available here.
- Download printer drivers for Windows here
and for Mac here.
The Windows printer driver requires Microsoft .NET available here or through Windows Update.
- To update your Internet Explorer settings to make Right Networks a trusted site
and to enable our ActiveX controls, download this
iesettings.reg file, click "Run", "Yes", then "OK".
- If you encounter a "License Protocol Error" when trying to connect to your remote
desktop, download this licenseprot.reg file,
click "Run", "Yes", then "OK".
- Download a free evaluation of Sophos Anti-Virus here.
Billing and Payments
- Update your billing contact and/or payment information
here.
Remote Support
- If you are on a call with a Right Networks support representative and you've been
asked to start a remote support session, click
here.
Private Label Login
If you would like to enable users to login to Right Networks directly from your
website, we've explained how to do so very easily
here.
Tools
