They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Responsibilities

• Manage the inside sales representative’s team and productivity
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• On-going Coaching and training of Salespeople
• Hiring and recruiting of new sales agents as needed
• Report on sales metrics, productivity and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts, pipeline reports etc.
• Research and discover methods to increase leads and opportunity engagement
• Build an open-communication environment for your team
• Work with Sales Director to understand clearly overall sales capacity
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Requirements

• Proven work experience as an Inside sales manager 3- 5 years
• Hands-on experience with CRM software and MS Excel
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• BS degree in Business Administration or relevant field
• SaaS inbound sales experience

The job description will include developing security systems, analyzing current systems for vulnerabilities, and handling any and all cyber-attacks or threats in an efficient and effective manner.

Candidates should have strong IT skills and a deep understanding of cyber hacker methodology.

Key Responsibilities:

Provide Cyber Security Support to the Right Networks Accounting and Tax Cloud and Corporate enterprise

Develop unique, effective security strategies for software systems, networks, data centers, and hardware

Implement/build-in security systems to software, hardware, and components

Research and recommend best ways to secure company-wide IT infrastructure

Contribution in building firewalls to protect network infrastructures

Analyze software and hardware for security vulnerabilities and risks

Monitor software for external intrusions, attacks, and hacks

Close off security vulnerability in the case of an attack

Identify cyber attackers, report to upper management, and cooperate with legal requirements

Work independently or as part of a team as needed

Infrastructure Security Scanning

Contribute and design Penetration Testing Scenarios

Maintain security and protect infrastructure and systems from unauthorized use and any malicious activity

Maintain and update technical security documentation and IT policies relevant to the RN IT environment

Monitor reports, performance and maintain systems according to requirements

Install and configure software and hardware as required

Monitor, scan, evaluate and mitigate threats to the infrastructure such as Malware, Phishing, SPAM, Ransomware, etc.

Complete and report on daily Cyber Security alerts

Participate in compliance and risk requirements

Manage third party security training for all staff

Required Competencies

Bachelor’s degree in computer science or STEM subject preferred

Completion of a minimum of 2 Years in an internship/apprenticeship in cybersecurity is a plus

Strong IT skills including knowledge on hardware, software, networks, and data centers

Competent in the understanding of Logical/Physical networks (OSI Model)

Knowledge and direct experience with the Azure environment is a solid plus

Thorough work ethic, attention to detail

Skills of perception and QA, ability to identify vulnerabilities and overall issues

Critical thinking skills, problem solving aptitude

Forensic approach to challenges

Ability to think like a hacker and anticipate hacker moves

Ability to multitask as required and support

Monitor and complete ticket queue assignments

Desire to self-educate on the ever-changing landscape of cyber hacking tactics

Experience in professional cybersecurity a plus

The Content Marketing Manager will be a key marketing team member and instrumental in promoting Right Networks through content and stories that support our brand’s narrative and values. This includes ongoing content planning, scheduling and management, day-to-day content creation, editing, publication/distribution and reporting on the results of content marketing initiatives.

The Content Marketing Manager will collaborate with marketing, product, sales and customer success peers to drive successful multi-channel content strategies.

Key Responsibilities:

Conduct initial research including competitor content, messaging, and distribution tactics, online behavior, keywords, relevant subjects and topics.

Prepare content marketing plan for top, middle and bottom of funnel with types of content to be created, topics, distribution channels, execution plan and success metrics.

Produce an airtight content and production calendar and use your project management skills to manage timelines, resources and budgets.

Produce hyper creative and buzz-worthy content appropriate for our various audiences across multiple mediums, which includes researching and writing, editing, sourcing photographs and illustrations where needed, formatting, adding meta information etc.

Work with digital marketing experts across the marketing team to ensure all content is optimized for SEO.

Maintain a style guide to define brand personality, writing styles, SEO best practices, and guidelines to aid in selecting images.

Publish and promote content to the right targets with monitoring and analysis of published content using industry tools like Google Analytics.

Interact with content specialists, graphic designers and internal team members to create and review all content & ensure consistent message.

Work closely with senior leaders, marketing teammates, and other departments to create effective communications strategies that articulate our product’s core benefits properly and consistently.

Management of content creation related resources including designers, freelancers, and other agency personnel.

Required Competencies

BS in marketing, communications, journalism or related discipline.

6+ years of content marketing and direct writing experience.

Exceptional written and verbal communication skills.

Experience building and executing cross channel content strategies.

Editorial mindset, understanding what audiences consume and how to create it.

Ability to analyze and present performance of content across marketing channels, including social.

Experience/consistent performance in a deadline-oriented environment due to tight time restraints and volume of work.

Ability to manage multiple projects and juggle priorities.

Demonstrated ability to work productively with counterparts in a cross-functional capacity.

Ability to effectively prioritize and manage your time to address multiple responsibilities in a fast-paced, professional environment.

Demonstrates strong business judgment, a high level of initiative, creativity and flexibility.

Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of traffic, leads and sales.

Experience using marketing automation tools like Pardot and creative tools like Adobe.

The profile for this role is a high energy player/coach with a track record of leading and motivating demand generation teams while successfully designing and executing their own high impact initiatives that achieve the companies’ targets.

The candidate will be responsible for setting new customer acquisition strategies and driving end-to-end campaigns across multiple lead sources. The candidate will collaborate with other areas of marketing including branding, content and product marketing as well as the sales organization to ensure alignment around shared goals and outcomes.

Key Responsibilities:

Alignment with our overall go-to-market vision and development of a closed-loop lead generation strategy that ensures we achieve our top, middle and bottom of funnel goals and success metrics.

Help define and deliver on marketing metrics for new customer acquisition.

Managing our portfolio of inbound and outbound marketing programs, including campaign management, all aspects of digital marketing to maximize traffic and conversions (SEO/SEM, paid search, social media, online ads), database and email marketing, print, field and virtual events, marketing to target affinity organizations and channels.

Leveraging target, custom and lookalike audience information to reach accounting professionals and small businesses and drive qualified users to our website.

Effectively managing a demand generation budget and generating a positive ROI.

Developing a test strategy that encompasses message, creative, CTA, offer and content and is designed to improve conversion and efficiencies over time.

Executing on our tracking strategy to ensure we have visibility into campaign performance at all stages of the sales funnel.

Collaborating with the website manager to deliver a seamless user experience and optimize conversion.

Continuously analyzing the performance of our demand gen programs and preparing regular readouts for the sales and marketing leadership.

Leveraging data to make informed recommendations and decisions regarding demand generation strategies, plans and investments.

Tracking digital trends, staying on the edge of improvements and tools, and incorporating new ways to effectively engage our audience into existing campaigns and procedures.

Actively collaborating with peers to align demand generation campaigns with other ongoing initiatives.

Qualifications:

7+ years of hands-on experience with outbound B2B SaaS and digital marketing and demand generation programs development and execution.

3-5 years’ operating as a team lead or manager of a demand generation function with direct experience in planning and budget formulation and successful achievement of targeted goals.

Extensive knowledge and experience in multi-channel digital marketing best practices maximizing conversions while achieving cost per lead goals.

Highly motivated individual who thrives in a fast-paced team environment and is adaptable to changing market and organizational requirements

Experience in defining and tracking marketing and sales KPI’s.

2 years’ experience in Pardot and Salesforce environments highly desired.

Proficiency in Google Analytics, Google AdWords and experience interpreting data and communicating results to marketing and business stakeholders.

Easily strikes a balance between thinking strategically and executing tactically.

Exceptional written and verbal communication skills, public presentation skills.

Demonstrates strong business judgment, a high level of initiative, creativity and flexibility.

Outstanding work ethic, results-oriented, and creative/innovative style.

Metrics-driven and results-oriented with demonstrated analytical skills.

BA or BS in Marketing, Business or related field.

This position was designed for people just starting out in their IT career. Our goal is to effectively train you to promote you as fast as possible into our Level 1 Consultant position. Most people get promoted after 3-6 months.

What You Will Do

You will work on a team with other Junior Consultants to provide excellent technical support of our cloud products and services. This role is designed to train you in the skills needed to become a Level 1 Consultant. You will serve as a first responder to requests from our clients and will troubleshoot requests that you can solve in 30 minutes or less. As you grow in the role you will take on more and more challenging requests that take longer to solve.

Your goal is to build a strong reputation among our clients of effective troubleshooting and exceptional customer service. Most of the support you provide is done remotely through chat, email, phone, and remoting in. The problems you will solve will look different daily and will give you a broad range of experience in technical support. Specifically, you will

• • Provide technical support to cloud servers, applications, and managed workstations
  • Problem solve issues related to servers, connectivity, networking, printers, applications, virtualization, security and directory services
  • Ensure a positive client experience and high client satisfaction
  • Function as a first responder to new tickets or calls on client’s technical issues.
  • Limit troubleshooting to 30 minutes in order to provide rapid response to continually incoming support requests
  • Assist in developing documentation, knowledgebase and best practice guides
  • Communicate highly technical information to both technical and non-technical users
  • Escalate your client request upward if you can’t solve it

Requirements

• • You love technology and helping others use it
  • You are amazing at troubleshooting problems
  • You can wear many hats and quickly shift gears from one kind of problem to the next
  • You can easily communicate tech to non-technical people with a soft touch
  • You have experience in customer service and can stay calm and collected under pressure
  • You are self-driven and absolutely love to learn
  • You are talented at managing expectations and your time
  • You love collaborating across teams and are personable, helpful, and incredibly detailed
  • You have always been the go to person for computer questions in your family or among your friends
  • You have built your own computer and have explored learning more about IT in your free time
  • You are pursuing certifications and/or have recently finished your IT degree

Benefits

• • 401k with company match
  • Comprehensive health benefits
  • Progressive PTO policy
  • Training Sponsorships
  • Casual dress code
  • Office ping pong and shuffleboard tables
  • Fun company events
  • Office snacks
  • Normal office hours

About Us

Right Networks is a fast-growing tech business with locations throughout the US and Canada. Right Networks gets all your critical accounting and business applications into the cloud so your team can work from anywhere, making it that much easier to collaborate, onboard teammates, and even expand your business into new geographies.

It is an exciting time to join the Right Networks TEAM, you will enjoy many benefits including

• • Highly Competitive salary
  • Matching % 401k
  • Company subsidized health, dental, vision, life insurance, long and short term disability
  • Generous PTO Bank
  • Company outings and events

Our goal is to effectively train you to promote you as fast as possible into our Consultant position. Most people get promoted after 3-6 months.

What You Will Do

You will work on a team to provide excellent technical support of our cloud products and services. This role is designed to train you in the skills needed to become a Consultant. You will serve as a first responder to requests from our clients and will troubleshoot requests that you can solve in 30 minutes or less. As you grow in the role you will take on more and more challenging requests that take longer to solve.

Your goal is to build a strong reputation among our clients of effective troubleshooting and exceptional customer service. Most of the support you provide is done remotely through chat, email, phone, and remoting in. The problems you will solve will look different daily and will give you a broad range of experience in technical support. Specifically, you will

• • Provide technical support to Custom Cloud’s cloud servers, applications, and managed workstations
  • Problem solve issues related to servers, connectivity, networking, printers, applications, virtualization, security and directory services
  • Ensure a positive client experience and high client satisfaction
  • Function as a first responder to new tickets or calls on client’s technical issues.
  • Limit troubleshooting to 30 minutes in order to provide rapid response to continually incoming support requests
  • Assist in developing documentation, knowledge-base and best practice guides
  • Communicate highly technical information to both technical and non-technical users
  • Escalate your client request upward if you can’t solve it
  • This is a Full-Time position

Requirements

• • You love technology and helping others use it
  • You are amazing at troubleshooting problems
  • You can wear many hats and quickly shift gears from one kind of problem to the next
  • You can easily communicate tech to non-technical people with a soft touch
  • You have experience in customer service and can stay calm and collected under pressure
  • You are self-driven and absolutely love to learn
  • You are talented at managing expectations and your time
  • You love collaborating across teams and are personable, helpful, and incredibly detailed
  • You have always been the go to person for computer questions in your family or among your friends
  • You have built your own computer and have explored learning more about IT in your free time
  • You are pursuing certifications and/or have recently finished your IT degree

Benefits

• 401k with company match
• Comprehensive health benefits
• Progressive PTO policy
• Training Sponsorships
• Casual dress code
• Office ping pong and shuffleboard tables
• Fun company events
• Office snacks
• Normal office hours