Meet the Team

We have assembled a team of industry experts and technologists who have first-hand knowledge of the inner workings of accounting firms and SMBs. Our leaders understand the flow of data and the tools and processes needed to make it all run smoothly.

Joel Hughes

Chief Executive Officer

Joel is responsible for setting the company direction and leading the successful execution of that strategy with the Right Networks leadership team. He led the successful acquisition of Xcentric, a leading cloud solutions company focused on outsourced managed IT for accounting firms. He also led the acquisition of Rootworks, the accounting profession’s premier firm-improvement organization, serving small to mid-sized accounting firms nationwide. He has an extensive track record of building and growing businesses and has deep knowledge in corporate strategy and team building.

Prior to Right Networks, Joel was SVP of Emerging Business at Constant Contact (acquired by Endurance International Group) where he grew the SinglePlatform unit from $2M to $20M over four years. As CEO at NMS Communications, Joel led the transformation of a business unit into the stand-alone public company, LiveWire Mobile.

Michael Dionne, CPA

Chief Financial Officer

Mike’s responsibilities include financial and risk management operations, including financial strategies, metrics, control systems, and financial reporting. He actively leads teams to promote growth, enhance operational efficiencies, and engage in long-term strategic planning.

Prior to joining Right Networks, Mike spent over 20 years in public accounting and co-founded a CPA practice serving small businesses and high net worth individuals. He is a member of the NH Society of CPAs and the AICPA.

Will Yapp

VP, Sales & Business Development

Will’s focus is on maintaining and growing Right Networks’ position as the leading cloud based platform for accounting firms and small businesses. He has a proven track record for driving revenue and negotiating large-scale, solution-led deals.

Will has served in senior leadership roles at tech companies, including Senet, Inc., Constant Contact (acquired by Endurance International Group), Aepona (acquired by Intel Corporation), and LiveWire Mobile (acquired by OnMobile Live).

Dave Rosi

VP, Marketing

Dave is responsible for the planning, development and execution of Right Networks’ marketing initiatives including new growth, customer loyalty, building the organization’s overall marketing capabilities, driving innovation with breakthrough customer offerings and operating as architect and steward of the Right Networks brand. Dave is a recognized strategic growth leader with over 30 years of success building, transforming and growing worldwide sales, marketing, and business development functions for private and public companies.

Prior to Right Networks Dave served in senior leadership roles for private equity and venture backed technology companies looking to expand into new markets and product areas.

Jim Walsh

Chief Information Officer

Jim is responsible for guiding the technology strategy for the management and expansion of Right Networks’ infrastructure, as well as leading and scaling the corporate information technology and security functions. He is a technology industry veteran and has extensive experience in helping develop teams, workflow, and technology operations for mid-stage and later-stage SaaS companies.

Before joining Right Networks, Jim was Vice President and CIO at Virtustream. Prior to Virtustream, he spent seven years at Constant Contact (acquired by Endurance International Group) helping develop and scale the company’s enterprise systems and technology as the company grew from $80M to $370M in revenue. Jim has also held senior technology management executive positions at Peoplefluent, Saba Software, and Concentra.

Eric Brehm

Chief Product Officer

Eric is responsible for leading and implementing our product strategy, based on a full understanding of our customers’ requirements.  In this role, Eric leads all Product Management and Development at the company.  Eric brings a wealth of SaaS product development experience, having delivered software in use at thousands of SMB and enterprise customers across the world.

Before joining Right Networks, Eric was Vice President of Engineering at Wolters Kluwer Health.  Prior to joining Wolters Kluwer, Eric had been at Deltek for 23 years helping the company to grow from $30M to $350M in revenue.

Gary Engel

VP of Customer Care

Gary is responsible for leading the Right Networks Customer Care team. Through the Customer Success and Technical Support teams, Gary’s focus is on creating outstanding customer experiences.  Gary brings a blend of strategic vision and operational focus that helps ensure that accounting professionals and small business customers achieve the full benefits of Right Networks’ cloud solutions.

Prior to joining the Right Networks team, Gary spent 14 years as SVP of Customer Support at Endurance International Group, growing the SaaS company from a start-up to public company. Gary has also held senior leadership positions at GlowTouch and eSupportNow, always with a focus on customer care operations.

Darren Root

VP of Market Strategy

Darren Root, CPA, CITP, CGMA is the General Manager of Rootworks—the profession’s leading accounting firm improvement organization and VP of Market Strategy for Right Networks. Having managed his own CPA firm for more than 30 years, Darren’s vast accounting experience is rivaled only by his passion for helping firm owners modernize and transform their practices into thriving, sustainable enterprises—which is why he launched Rootworks more than a decade ago.

Darren’s real-world experience and innovative ideas incite both clarity and excitement among Rootworks members as they work to build their own modern, highly profitable and technologically savvy firms.

Over the years, Darren has earned numerous awards as an influencer and continues to add to add to the profession’s broad knowledge base via books and podcasts:

  • Top 100 Most Influential People award
  • Top 25 Thought Leader award
  • Author of The Intentional Accountant
  • Co-author of The E-Myth Accountant
  • Creator of the Better Every Day with Darren Root podcast

Darren holds a BS in accounting from Indiana University, where he has also been a guest lecturer for years. Darren and his wife Michelle love to travel the world—both with an affinity for the spectacular cities, ancient ruins and exquisite wines of Italy. He has three grown children and three grandchildren.

Dana Abraham_Official

Dana Abraham

VP of HR/Office of Operations

Dana is responsible for advancing Right Networks’ strategy in support of the company’s leadership and growth. Dana has been with RN throughout its vast growth since 2010. She is responsible for leading the human resource programs for the company’s employees throughout the US. Programs include talent development, staffing, compensation, benefits, and employee relations. As an experienced HR executive, Dana has a deep understanding of the vibrant organizational culture and a well-honed talent for attracting key employees.

Dana has served in various senior leadership roles throughout her career. She is also an active member of SHRM.

Meg Norberg

VP Analytics and Enterprise Program Management

Meg is advancing the business analytics capabilities of Right Networks.  She is responsible for implementing the data architecture to enable strategic analysis and provide insight into our operational and financial performance.  She is also responsible for developing long-term growth strategies, conducting market and customer research, and executing strategic growth programs.

Meg has over 20 years of experience with subscription businesses at all stages of growth. Prior to Right Networks, Meg established an Enterprise PMO at Endurance International, $1.3B B2B SaaS company with 5.5M subscribers, to manage programs focused on increasing MRR, retention and NPS. Meg has also held strategy, planning, and operational roles at Constant Contact which grew from $100M to $400M and Workscape which grew from startup to $100M.

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