If you’re considering bringing QuickBooks Desktop and its supporting applications into the cloud, you’re likely already aware of the benefits of cloud hosting.
Hosting data and applications:
And because you know these benefits, you’ve probably started to evaluate QuickBooks hosting providers.
But before you purchase cloud hosting, there are some key questions you should ask potential vendors…as well as answers to look for. Keep reading to find out what they are.
We have this pegged at number one for a good reason: your reputation. You want a cloud service provider who understands your profession.
To find out if your potential provider understands your profession, ask them questions such as:
It’s vital that your provider understands and has extensive experience serving firms. Accounting professionals have schedules that differ from other professionals; busier times of the year should not be hindered by your provider’s downtime. If they don’t understand the nuances of your profession, they may just schedule updates during tax season.
What if you, or one of your clients, runs into a challenge or has a question about their hosting plan? Find out how you can get in contact with your service provider, when they’re available and just how good they really are. Ask them:
After gathering this information from your potential hosting provider, verify the answers! Take a look at sites like G2.com, a peer-to-peer business software and services review site. Websites such as these offer agnostic, unbiased views of companies and will present the most accurate depiction of exactly what it’s like to deal with your vendor.
All cloud providers have one thing in common: The data they store is hosted on a dedicated server (or better yet, servers). There’s no need to ask for exactly where they host their data, as this could pose a potential security risk. Getting a few facts about the locations will suffice, such as:
Reliable hosting companies have more than one data center and redundancy in place so that if one location does go offline, your data and the availability of your applications aren’t impacted.
“Uptime is a measure of system reliability, expressed as the percentage of time a machine, typically a computer, has been working and available.” (Wikipedia)
It’s a simple question that you won’t want to skip:
Premier hosting providers have extremely high uptimes and little to no downtime.
Think about what downtime could mean to your business in, say, late March or early April. That has a huge potential impact on your ability to service your clients or run your business.
You’ll want to be sure that someone you trust to host your most critical applications has best-in-class reliability and at least 99% uptime.
Your potential QuickBooks hosting provider’s data retention policy is a vital piece of information. It could very well mean the end of your firm if they don’t have a disaster recovery plan in place.
Ask about backup retention with the following questions:
Backups aren’t of much use if it’s a struggle to get them re-deployed to your system.
If you’re reading this post, chances are you rely on QuickBooks as your accounting solution. It’s how you service your clients and how you keep a pulse on the financials for your business.
But in the last several years, the proliferation of accounting-related applications has been expanding your QuickBooks solution. One word: integrations.
Whether you need applications to manage expenses, track employee time, pay bills, manage inventory or manage client relationships, chances are there’s an app to help—and you can integrate it into your accounting platform.
Be sure that your QuickBooks hosting provider makes this possible for you.
If you use QuickBooks Desktop and want hosting, having an Intuit Authorized Hosting Provider is a must, must, must!
This exclusive Intuit endorsement means that a hosting company is uniquely qualified to host and sell Intuit products (such as QuickBooks licenses). It is the best indicator that a company can give you the support you need.
With the right line of questioning, it’s possible to confidently vet potential hosting providers to help you ensure that you’re putting your trust in the right company.
After all, the right QuickBooks hosting provider doesn’t just give you a place to store your data. They act as strategic partners for your firm or business to ensure that you have the groundwork in place to run your organization reliably.
Learn more about our QuickBooks cloud hosting and get Right Networks’ answers to these questions by contacting a sales agent today.
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