Simple: Our people.
Every agent goes through extensive onboarding and continuing education, so they’re prepared to tackle any issue that arises and find a resolution—every single time.
The focus is on you.
Our customers’ time is valuable, not only to them but to us. We take time to address client concerns and are conscious of the fact that while technical support is our job, our customers have an important job to do as well.
By trusting Right Networks, you get the peace of mind that comes with a guaranteed 99.999% uptime, along with the support and knowledge of the more than 3,000+ applications hosted in our ecosystem.
No matter the application you’re experiencing issues with, one call to our team gets you the resolution you need.
We’re redefining customer satisfaction, one call at a time.
It’s support done right.
As a paying customer, it’s your right to receive fast, efficient and effective support. We provide the right solutions for the problem at hand—when you need it.
Not only are we experts in security, collaboration and IT, but our team has over 20 years of experience supporting CPAs. We’ve formed valuable partnerships with industry-leading providers like Intuit, Thomson Reuters, CCH and Drake Software.
Our customers’ businesses run 24/7, and our customers expect 24/7 support. That’s why we’re staffed 24 hours a day with US-based agents. Our customers’ success is our success.
Now, that’s support done right.
While we never treat you as a number, here are the numbers that create satisfied customers:
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