Frequently Asked Questions

Fequently Asked Questions

Check out some FAQs below, or contact us today if we can answer any other questions for you.

What applications are included in Application Cloud?

Application Cloud is the most robust Right Networks solution, offering unlimited access to our entire application ecosystem of 250+ best-in-class applications. You can view the entire Application Directory here.

What if I don’t see the application I need in your Application Directory?

Not to worry. Simply contact a member of our sales team and they will explain our application review process. You can contact them Monday-Friday 9am-6pm ET at (866) 324-6365, or at sales@rightnetworks.com.

Do I need to have a QuickBooks Desktop license to get started or can I purchase one through Right Networks?

You have the option to bring your own license or purchase one directly through us for unparalleled support and all of your solutions on one bill. We are an Elite QuickBooks Solution Provider which means we have the best pricing on QuickBooks licenses in the industry. Our sales team is ready to help you find the right solution for your firm or business. You can contact them Monday-Friday 9am-6pm ET at (866) 324-6365, or at sales@rightnetworks.com.

How can I be sure my data is secure?

Robust physical and systems protections are in place to make sure that your data remains yours. This is done through:

  • Physical security, including: biometric scanning, 24x7x365 onsite security guards, security camera systems, and key shuffling systems
  • Bastion host configurations, complex passwords, data encryption, multi-factor authentication, and multi-layered firewalls
  • Secure backups
  • Continuous intrusion monitoring systems

I need help choosing a plan, where should I start?

Our sales team is ready to help you find the right solution for your firm or business. You can contact them Monday-Friday 9am-6pm ET at (866) 324-6365, or at sales@rightnetworks.com.

What is the process of moving my data/client's data to the Right Network's cloud?

Our trained data specialists work with our clients and their vendors to perform a secure transition of data in and out of our environment. Contact one of our reps and they will explain the transition process. You can call them Monday-Friday 9am-6pm ET at (888) 210-0237, or at sales@rightnetworks.com.

What kind of support do you provide?

Sometimes you work in the middle of the night…we do, too. Whether it’s midnight phone calls with our customer service team or consulting with our customer success team, we’re always here to help. Have a question? Contact us anytime. Our North America-based representatives are here to help, 24/7. You can reach them at (888) 417-4448 ext. 2.

What Microsoft Office versions are compatible with Right Networks?

Currently, the following Microsoft Office products are compatible with our Right Networks Cloud service:

  • Office 365 ProPlus
  • Office 365 Enterprise E3
  • Office 365 Enterprise E5

Which QuickBooks versions are compatible with Right Networks?

All versions are supported from the most current year back three years consistent with Intuit’s policies of product support.

Which versions of tax software are compatible with Right Networks?

We are able to host the last 7 years of tax software in our environment.

Why should I choose Right Networks over other providers to host my QuickBooks Desktop software in the cloud?

We are the largest provider in the space trusted by over 150,000 users and we are Intuit’s exclusive provider of their own QuickBooks Desktop cloud service. Due to the strategic nature of our relationship with Intuit we are able to gain early access to their software, test it, and know that issues have been worked out before putting it in our environment allowing us to effectively diagnose and resolve issues more quickly than anyone else in the industry.

Do you have an outsourced IT solution?

Thinking about fully outsourcing your IT? You can learn more about our Custom Cloud solution here.

Want to know what success looks like?

Learn how moving to the cloud helped Siegel Solutions grow 20% YoY.

Read more success stories from our clients to discover how they utilize Right Networks to grow their companies. From small businesses to accounting firms, we connect your teams to the cloud so you can move faster together.

“Right Networks’ tech support is top notch. They always make you feel comfortable with asking questions and quickly walk you through any issues.”

Cindy Schroeder

Ready to get started?

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